Help center › Troubleshooting

Troubleshooting

  • A shape disappears when you finish drawing: look at the red message near the bottom of the canvas. "Unknown command" means an old Embella is still running: restart it.
  • Nothing happens on export: check the hoop size and the export format notes.
  • The view jumped: zoom only changes with the wheel, F or Fit; press F to fit the design.